Effective Date: 27 June 2026
Last Updated: 27 June 2026
Privacy Policy for The Hampton Hotel
At The Hampton Hotel (“we”, “us”, “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose and safeguard your personal information when you visit our website, make a reservation, contact us, or use any of our services.
We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Who We Are
The Hampton Hotel operates the website:
https://thehamptonhotel.co.uk/
If you have any questions regarding this Privacy Policy or the way we process your personal information, please contact us using the contact details published on our website.
2. Information We Collect
We may collect personal information directly from you or automatically when you use our website.
Information You Provide
This may include:
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Full name
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Email address
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Telephone number
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Postal address (where applicable)
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Booking details
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Arrival and departure dates
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Number of guests
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Special requests
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Information submitted through contact forms
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Any correspondence you send to us
Booking Information
When making a reservation, we may collect:
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Booking reference
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Reservation details
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Accommodation preferences
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Guest communication history
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Payment status
Payment card information is processed securely by authorised payment providers. We do not store full payment card details on our website.
Automatically Collected Information
When you browse our website, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Operating system
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Pages visited
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Date and time of access
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Referring website
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Time spent on pages
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Website interaction data
3. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us to:
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Remember your preferences
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Improve website functionality
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Analyse website traffic
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Enhance website performance
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Maintain website security
Some cookies are essential for the operation of the website, while others are used for analytics and performance monitoring.
Where required by law, we will obtain your consent before placing non-essential cookies on your device.
You may manage or disable cookies through your browser settings, although doing so may affect certain website features.
4. Google Analytics
We may use Google Analytics to understand how visitors interact with our website.
Google Analytics may collect information such as:
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Pages viewed
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Session duration
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Device type
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Browser information
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Approximate geographic location
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Website interactions
This information is used solely to improve our website and guest experience.
Where applicable, analytics cookies are only activated after obtaining your consent.
5. Google Tag Manager
Our website may use Google Tag Manager to manage website tags efficiently.
Google Tag Manager itself does not collect personal information but assists in deploying scripts that may process data in accordance with this Privacy Policy.
6. Contact Forms
If you submit an enquiry through our website, we may collect:
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Name
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Email address
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Telephone number
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Message content
We use this information solely to respond to your enquiry and provide customer support.
7. Email Communications
If you contact us by email, we may retain your correspondence to:
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Respond to enquiries
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Provide customer support
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Improve our services
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Maintain business records where appropriate
We will only send marketing communications where permitted by law or where you have given your consent.
8. Booking Platform
Our website may use a secure third-party booking platform to process accommodation reservations.
Information submitted during the booking process may be processed by the booking provider in accordance with its own Privacy Policy.
We encourage guests to review the booking provider’s privacy information before completing a reservation.
9. How We Use Your Information
We use your personal information to:
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Process accommodation bookings
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Respond to enquiries
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Manage reservations
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Provide customer support
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Improve our website
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Monitor website performance
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Prevent fraud and misuse
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Comply with legal obligations
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Maintain website security
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Operate and administer our business
10. Lawful Basis for Processing
We process personal information under one or more of the following lawful bases:
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Performance of a contract
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Compliance with legal obligations
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Legitimate interests
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Consent, where required
Where processing relies on your consent, you may withdraw that consent at any time.